Refund Policy
Cancellation & Refund Policy
All orders delivered within 4-6 weeks of order processing [if order is placed on a regular business day]. The delivery times provided by Ashok Nahar are estimates only, however we do everything to adhere to them. Please ensure all delivery details are correct. Additional charges will be incurred if an address is incorrect or incomplete and a redirection is required.
Please allow 8-15 business days for delivery.
If your wish to cancel an order, please notify Ashok Nahar at support@ashoknahar.com within 7 days of order placement.
Lost or Damaged Goods:
Ashok Nahar's shipping team will mail copy immediately once the order is placed. If your order has not arrived within 14 days of shipment date, please contact us at support@ashoknahar.com and we will track the order for you.
Ashok Nahar provides adequate packaging on all products for both transit and storage purposes. If you believe your goods have been damaged in transit, please contact us immediately and endeavour to provide photographic reference of the damaged packaging.
Returns/Exchanges
We want to make sure you are 100% happy with your purchase so we have allowed returns on all full-price online orders within 15 days from the day the merchandise is delivered subject to the following conditions:
The item must be returned within 7 days of purchase together with original proof of purchase. Items must be returned in original condition.
All orders delivered within 4-6 weeks of order processing [if order is placed on a regular business day]. The delivery times provided by Ashok Nahar are estimates only, however we do everything to adhere to them. Please ensure all delivery details are correct. Additional charges will be incurred if an address is incorrect or incomplete and a redirection is required.
Please allow 8-15 business days for delivery.
If your wish to cancel an order, please notify Ashok Nahar at support@ashoknahar.com within 7 days of order placement.
Lost or Damaged Goods:
Ashok Nahar's shipping team will mail copy immediately once the order is placed. If your order has not arrived within 14 days of shipment date, please contact us at support@ashoknahar.com and we will track the order for you.
Ashok Nahar provides adequate packaging on all products for both transit and storage purposes. If you believe your goods have been damaged in transit, please contact us immediately and endeavour to provide photographic reference of the damaged packaging.
Returns/Exchanges
We want to make sure you are 100% happy with your purchase so we have allowed returns on all full-price online orders within 15 days from the day the merchandise is delivered subject to the following conditions:
The item must be returned within 7 days of purchase together with original proof of purchase. Items must be returned in original condition.
- It is the responsibility of the purchaser to cover the return shipping costs to return goods.
- Ashok Nahar is not responsible for loss or damage of goods through return shipping. However, if this situation arises we will do our best to work with you (the customer) to reach a positive outcome/solution.
- No shipping costs will be refunded, including initial shipping costs relating to an exchange. Please email support@ashoknahar.com for the return address details.